Effective Date: 10 August 2026
Please read these Terms and Conditions carefully before using Nutrify AI. They form a legal agreement between you and Nutrify AI Ltd ("Nutrify AI", "we", "our", or "us"). By downloading, creating an account for, accessing, purchasing through, or using Nutrify AI and its related services together, the "Service", you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.
You must be at least 16 years old to use Nutrify AI. If the law where you live requires a higher age for you to consent to digital services or data processing, that higher age applies.
You confirm that the information you provide is accurate and that you have legal capacity to accept these Terms.
The Service is intended for personal, non-commercial use unless we agree otherwise in writing.
Nutrify AI is a health and wellness planning, tracking, education, and community service.
Features may include:
Features, availability, limits, and presentation may vary by device, operating system, country, subscription, account status, and app version.
We may add, change, suspend, or discontinue features where reasonably necessary.
Nutrify AI is a general wellness and self-management tool.
It is not a medical device, healthcare provider, emergency service, diagnostic service, or substitute for professional medical advice, diagnosis, monitoring, or treatment.
Do not use the Service to make urgent or high-risk health decisions. Seek immediate professional or emergency help if you have severe symptoms or believe you may be in danger.
Always consult an appropriately qualified professional before:
Readiness scores, recovery scores, health scores, trends, categories, streaks, reports, and coaching suggestions are informational estimates. They may be incomplete, delayed, or wrong.
Self-reported heart rate, HRV, blood pressure, glucose, insulin, symptoms, sleep, and other values are not measured or clinically verified by Nutrify AI.
My Planner records scheduled intent.
Today Planner may combine scheduled Planner items, habits, active challenges, and confirmed Coach-created actions.
Diary may compare planned items with actual results, while Activity History records completed or logged activity.
You are responsible for reviewing:
Completing, editing, rescheduling, or undoing a supported Planner item may create, update, reschedule, or remove a linked activity record or reminder.
Nutrify AI will request confirmation for certain consequential actions, but you remain responsible for checking the resulting record.
Notifications and reminders may be delayed, suppressed, duplicated, or not delivered because of device settings, operating-system behaviour, battery management, connectivity, time-zone changes, or service interruptions.
Do not rely on Nutrify AI as your only reminder for medication, medical care, emergency action, or any safety-critical task.
The Service uses third-party artificial-intelligence services for features that may include:
AI output is generated probabilistically and may be inaccurate, incomplete, outdated, unsafe, or unsuitable.
AI may:
You must review AI output before using or activating it. AI drafts remain suggestions until you choose to use them.
Verify food information against packaging and reliable databases. Verify routes against current maps, access restrictions, terrain, traffic, weather, and local conditions. Verify health or exercise guidance with a qualified professional where appropriate.
Dietary preferences and allergy information may be used as generation constraints, but Nutrify AI cannot guarantee that any recipe, meal, product, or plan is:
Never rely solely on AI output when an allergy, intolerance, medical diet, pregnancy, medication, or health condition is involved.
Before personal data is sent to an AI provider, the Service requests the consent described in the app.
Depending on the feature, data sent for processing may include:
This information is processed to return the feature you requested or consented to use.
You can withdraw AI data-sharing consent through the available privacy controls. AI-dependent features will then stop working. Supported non-AI features may remain available.
See our Privacy Policy for more information about processors, storage, retention, international transfers, and your rights.
You are responsible for safeguarding your sign-in credentials and for activity under your account.
Tell us promptly if you suspect unauthorised access.
Do not share an account in a way that compromises security or bypasses feature limits.
The Service may store account data locally and synchronise supported data with secure cloud services.
Offline changes, interrupted synchronisation, migrations, or conflicts can occasionally cause delays or inconsistencies. You should review important records after reconnecting or changing devices.
We do not guarantee that every local draft, cached item, notification schedule, or unsupported device record will be recoverable.
You retain ownership of content and data you submit, such as:
This is referred to as "User Content".
You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, process, adapt, transmit, and display User Content only as reasonably necessary to:
This licence ends when the content is deleted, except for:
You confirm that you have the rights needed to submit User Content and that it does not violate law, privacy, confidentiality, intellectual property, or another person's rights.
If you use Community, groups, comments, or challenges, you must follow the Community Guidelines.
You may not post:
We may review reports, restrict visibility, remove content, limit features, suspend accounts, or permanently ban accounts where we reasonably believe this is necessary to protect users, enforce our rules, or comply with law.
We do not guarantee that all user content is accurate, appropriate, or reviewed before publication. Views expressed by users are their own.
Nutrify AI may offer:
Current prices, trial eligibility, billing periods, and included features are shown before purchase and may vary by country or app store.
Current free-tier limits may include:
The purchase screen is the authoritative description of the subscription offered to you.
Premium currently removes the listed usage limits for included features, subject to reasonable technical, security, anti-abuse, and availability restrictions.
We may adjust free limits or included features with reasonable notice where appropriate.
Purchases are processed by Apple, Google, or another displayed payment provider. Payment is charged to your store account when you confirm purchase.
Unless the purchase screen says otherwise, subscriptions automatically renew for the same period until cancelled. Your store account may be charged within 24 hours before renewal.
Cancel through your Apple App Store or Google Play subscription settings before renewal.
Deleting the app or your Nutrify account does not automatically cancel a store subscription.
Refunds, billing disputes, and trial eligibility are governed by the applicable store's rules and mandatory law.
Use Restore Purchases with the same store account used for the original purchase.
Some features require permission to use:
You can deny or revoke permissions in device settings, but related features may stop working.
GPS routes and AI route suggestions may be inaccurate and must not be used as your only navigation or safety system.
Remain aware of:
Step counts and sensor-derived values may be incomplete and may not include activity while Nutrify is closed.
Unless expressly stated otherwise, the Service does not provide an always-on Apple Health, Health Connect, smartwatch, or clinical-device synchronisation service.
You must not:
The Service, excluding User Content, and all related branding, designs, software, text, graphics, databases, and other materials are owned by or licensed to Nutrify AI Ltd and protected by intellectual-property law. We grant you a limited, revocable, non-exclusive, non-transferable licence to use the Service for its intended personal purpose while these Terms apply. No other rights are granted.
The Service may rely on or link to:
Their services and terms may apply separately.
We are not responsible for third-party services, content, availability, or changes beyond our reasonable control.
References to public sources such as USDA FoodData Central, Open Food Facts, NHS, or World Health Organization guidance do not mean those organisations endorse Nutrify AI.
We aim to provide a reliable Service but do not promise uninterrupted, secure, or error-free operation.
Maintenance, updates, outages, device limitations, legal requirements, or third-party changes may affect availability.
Beta, preview, experimental, or AI features may change or be withdrawn and may be less reliable.
You may stop using the Service at any time and may request account deletion through Settings where available.
Account deletion does not cancel an app-store subscription.
We may suspend or terminate access, remove content, or restrict features if you:
Where appropriate, we will provide notice or an opportunity to appeal unless immediate action is reasonably required.
Provisions that by their nature should survive termination will continue to apply.
To the fullest extent permitted by law, the Service is provided "as is" and "as available".
We do not guarantee specific health, fitness, weight, nutritional, financial, social, or other outcomes.
Progress depends on many factors outside our control.
You are responsible for deciding whether and how to act on information from the Service.
Nothing in these Terms excludes warranties, remedies, or consumer rights that cannot lawfully be excluded.
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for:
Subject to the paragraph above, Nutrify AI Ltd is not liable for indirect or consequential loss, loss of profit, business, opportunity, goodwill, or anticipated savings, or loss caused by:
Where legally permitted, our total aggregate liability relating to the Service will not exceed the greater of £100 or the amount you paid for the Service during the 12 months before the event giving rise to the claim.
We may update these Terms to reflect feature, legal, security, or business changes.
We will provide reasonable notice of material changes through the Service, email, or another appropriate method. The new effective date will be shown above.
If you do not agree to revised Terms, stop using the Service before they take effect.
Continued use after the effective date means you accept the revised Terms where permitted by law.
These Terms are governed by the laws of England and Wales.
The courts of England and Wales will have jurisdiction, except that if you are a consumer living elsewhere, you may also have the benefit of mandatory local consumer protections and may be entitled to bring proceedings in your local courts.
Please contact us first so we can try to resolve a concern informally.
Apple and Google are not parties to these Terms and are not responsible for the Service, support, or claims relating to it except as required by their own terms or applicable law.
Your use of the app must also comply with the rules of the store from which you downloaded it.
If store terms conflict with these Terms, mandatory store terms apply to the extent of the conflict.
Questions, complaints, or support requests about these Terms may be sent to:
Privacy enquiries may be sent to: